We want all of our customers to love our products but if you are unsatisfied for any reason, we can refund your item as long as:

It is returned to us within 14 days of delivery

It is returned unworn with no defects and in original packaging

There is a note with name and order number returned with it

Please email us at alchemyqueenjewellery@yahoo.com with details and we will create your return label to send back to us. Email us if you have any problems with items and we will be happy to help!